To grow, a global equipment manufacturer had to re-engineer mobile from the ground up

The Challenge 

Taking an uncoordinated, opportunistic approach to mobile left a market-leading global manufacturer with a critical need to standardize its mobile systems, technology, software, and suppliers across its 140 manufacturing plants.  

The Ask 

Implement a consistent, standardized approach that would unite the plants’ different devices, management platforms and support scenarios to control cost. 

  • Minimize the need for the enterprise’s limited IT staff to be involved with mobile 
  • Add predictability to mobile’s capital expense outlook 
  • Minimize risk across mobile’s rapidly changing landscape 
  • Create a way to track asset performance and mobility spend across the enterprise 

The Solution 

MaaS (Mobility as a Service) from Stratix replaced the company’s unpredictable mobile spend with easy-to-understand per-device pricing. This simplified approach capped the company’s mobile spend, based on the devices in use at the moment. 

  • A single, supplier-financed Master Service Agreement spanned mobile devices, deployment, service and repair, support, administration and application/software management 
  • Lifecycle Management Services simplified the technology refresh cycle, minimizing risk 
  • Pre-negotiated pricing and multiple financing options added flexibility to the cost of mobile 
  • Device retirement triggered cash-back bonuses to defray future mobile purchases 

The Result 

Working with Stratix, the company deployed 20,000+ managed mobile devices across 140 locations worldwide in less than 90 days. 

  • Implemented a standardized approach mobile across a global enterprise 
  • Gained control and predictability over mobility spend 
  • Slashed downtime from lost, stolen and broken devices 
  • Managed mobile assets and licenses in real-time