Airline Mobile Technology Services | Stratix

Airline Mobile
Technology Services

Change Course to Arrive at Operational Success

Passenger air travel is constantly evolving. While challenging public health headwinds have forced reduced flight capacities and limited expenditures on investments, there is still ample opportunity to lay the foundation for an agile strategic shift that will position you to succeed going forward. As demand improves, your passengers will be looking for a safer, more innovative and convenient user experience. At the same time, your Flight Ops, Inflight, Ground Ops, and Tech Ops teams will need to be more connected and supported than ever to avoid costly disruptions. Your mobile technology ecosystem is the connective tissue necessary to keep your systems, personnel and managed programs running smoothly.

Your Mobile Blueprint Matters More Than Ever

Conventional wisdom suggests that you respond to widespread industry disruption with restraint and austerity measures to reduce costs and liabilities. Now, however, is the time to leverage a services partner who will help you do that without impacting capital expenses by offering flexible financing models. It’s the key to offering your passengers and staff a better experience backed by industry-leading support, aviation tech-specific expertise, custom accessories (e.g. certified extended batteries, specialty device holsters), and lifecycle management to keep your mobile assets “always on”.

Aviation Mobility Solutions

EFB (Electronic Flight Bag)

Support your pilots 24x7x365 70+ Net Promoter Score-rated help desk services provided by our Mobile Help Desk experts, dedicated to your mission-critical use cases.

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Compliance and Security

Ensure safe, compliant and up-to-date devices for your personnel whether in the cabin or the cockpit with MDM management .

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Baggage & Cargo Services

Ensure compliance and efficiency for baggage handling and cargo management with rugged devices made to work in harsh and tough environments, backed by next day device replacement lifecycle services.

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Automated Disinfection Solutions

Work with our mobile architects to restore customer confidence with innovative solutions like UV-Clean continuous automated cleaning technology for high-touch surfaces such as hub kiosks, tablets and more.

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Custom Accessories

Provide employees with branded accessories and enclosures tailored to their environment, holsters for Tech Ops and logo-branded SLEDs for Ground Ops, designed exactly to your standards in our innovative solutions engineering lab.

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Effortless, Affordable Upgrades

Make staying on the latest technology platform for compliance and productivity affordable with financing models such as Mobile Device as a Service (MDaaS), bundling devices and services in a predictable monthly per device fee.

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The Stratix Advantage for Airlines

We have decades of specialized airline experience with three of the four largest airlines involving complex deployments for decentralized workforces. We can also assist you with collection of end-of-life devices for resale or recycling.
We make it possible to create a better mobile blueprint for your flight teams even in times of constrained expenditures and limited budgets via flexible financing models such as Mobile Device as a Service (MDaaS).
We know how critical it is to meet metrics such as on-time departures, turn time, passenger satisfaction and, how, passenger safety on your flights. Additionally, our SmartMobile programs enable total operational efficiency – driving fuel savings of up to $1.5 million per year!
Rapid deployments with accuracy, at scale, delivered direct to employees’ homes are never a problem – we’ve successfully rolled out 18,000 units in less than 60 days for one of our biggest airline customers, and we can do it for you.
With Stratix, we make it simple. We take care of all the deployment details you need – from configuring and securing to shipping and confirming receipt of devices to your flight crews wherever they are. We also offer rapid replacements to minimize disruptions due to lost/stolen devices.
Our mobile help desk of highly-trained agents specialize in superior first-call resolution and help you create metrics like a 65% reduction in baggage mislead rates. Now, your pilots, ground operations and tech operations teams can focus on what they do best – being always available to serve your loyal passengers!

Mobile Technology Partner Ecosystem

We’re well-versed in the specific challenges it takes to plan, deploy and support a mobile device fleet for a decentralized, always-traveling workforce. We have the know-how, along with relationships with leading mobile OEMs and vendors, to craft a mobile solution that works for where you are now and where you want to go.

Now is the time to get ready for healthy demand levels and greater competitive pressures.

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