All-Weather Mobile Device Solution for Airline Ground Support Operations - Stratix

All-Weather Mobile Device Solution for Airline Ground Support Operations

Solution Brief

The Show Must Go On

Like the post office, neither snow, nor rain, nor heat can keep airline ground operations workers from their appointed rounds. Regardless of the elements, they’re outside loading baggage, servicing the aircraft, and refueling.

For maximum efficiency and productivity, most ground crew workers carry a mobile device for things like scanning luggage tags, cargo, and completing checklists. But under the wing is a very harsh environment for mobile devices. It’s not just the weather. Frequent drops, vibration, temperature changes, and possible exposure to fluids like oil and jet fuel are constant concerns.

Together with Samsung, Stratix offers an enterprise-grade rugged device solution that’s up to the challenge. It combines brawny dependability and ease of use with our industry-leading support.

The Samsung Galaxy XCover Pro is Ideal for Ground Operations

For the durability required in the harsh airline ground support environment, Samsung has developed the Galaxy XCover Pro. It’s not just tough. It’s user-friendly, lightweight, and cost-effective.

XCover Pro Even Better with Stratix Managed Mobile Services

Stratix excels in the end-to-end management of the entire portfolio of Samsung mobile devices, including the Galaxy XCover Pro. Our services include:

  • Mobile solution consulting – Rely on our years of expertise to guide you to the perfect enterprise mobile solution program for your unique airline needs.
  • Project management – We’re experts in administering large-scale mobile solution programs, on-time and on budget.
  • Superior mobile deployment – Our U.S. advanced Mobile Integration Center kits and configures thousands of devices with a personalized out-of-the-box-ready experience.
  • Endpoint management – Devices can be managed with Samsung’s Knox security solutions, providing security, customization and easy updating.
  • itrac360 – Our proprietary asset management portal gives you 360-degree visibility into your entire fleet of mobile assets, enabling better analytics and control of your total cost of ownership.
  • Industry-leading support – Our on-shore 24/7 help desk is staffed by highly-trained experts who know your environment. We also offer rapid repair turnaround and spare pool management to minimize downtime.
  • Mobile Device as a Service – Mobile hardware, software, and services rolled into a convenient monthly per-device price moves CapEx to OpEx.

With Stratix, you get an airline operations expert that understands the unique environments involved and knows how to craft solutions for them that drive maximum results. We not only offer ground operations technology, but we’ve also worked with some of the top airlines in the world on solutions for pilots and cabin crews too. Stratix provides unparalleled service, and we have the industry-leading Net Promoter Score to prove it.