itrac360
Mobile Asset Management
Mobile Asset Management Portal
360-degree visibility and real-time analytics platform for every mobile asset, in a single, configurable asset management portal.
Get StartedAsset Visibility Portal
Whether an asset is freshly deployed, working in the field or being serviced, you can capture its history, status and location all in a single online portal that aggregates orders, asset location, spare pool status, repair history, reporting and more, in real time. itrac360 is a true mobile asset management system.
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itrac360 Asset
Management Platform
itrac360: Mobile Asset Management
itrac360 is a smarter way to create visibility around all your mobile assets. It pulls information from multiple systems for a comprehensive view that includes order tracking, asset location, help desk incidents, repair history, and more, going far beyond simple reporting. itrac360 provides a cradle-to-grave view of every device, from procurement, provisioning and activation to repair, technical support and decommissioning. And with itrac360’s built-in analytics, you get maximum return on your mobile investments.
itrac360 Key Benefits
Built-in Alert System
Set up alerts based on your KPIs such as performance history and spare pool levels, to ensure that devices are always on, always available. Other thresholds can be customized for your unique mobile device management system.
Graphical Dashboard
View trends, monitor alerts, repair volumes and track asset distribution at a glance.
Reporting Engine
Comprehensive reporting and analysis from multiple sources of data to help track mobile asset locations, owners, status, repair history and more, for every device in your ecosystem.
Support Management
See real-time reporting of Help Desk call volume, ticket status and other pertinent information.
Self Service
Your personnel can sign in to manage ship to contacts, perform asset assignments, initiate returns and more.
Versatile and Scalable
itrac360 is configurable for each individual user and role, and it currently tracks more than 2.5 million assets and over a million RMAs.
Case Study
Global Retailer Improves the Customer Experience with Mobile
A leading international retailer with thousands of brick-and-mortar locations worldwide and a burgeoning ecommerce operation deployed mobile to rethink the in-store customer experience.
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