The Right Technology to Create Happy Customers for Quick Service Restaurants
Wait times have soared over the last 15 years at quick serve restaurants. The average drive thru speed in 2018 was 234.08 seconds.
Fast Casual restaurants have a short window to connect with customers. 90% of franchisees say technology makes their operations more profitable.
71% of consumers said ease of ordering and payment was important, yet only about 45% of restaurants deliver on this expectation.
With a SmartMobile program, brands can address challenges like:
- Order accuracy and speed
- Employee satisfaction
- Extreme temperatures and environments
- Complexity of the franchise business model
- Outdated legacy systems
The Right Combination for Quick Service Restaurants
QSRs are quickly changing to contact-less forms of transactions. Learn how to leverage mobile technology to manage the shift in consumer behavior.Read the eBook