Airlines depend on Electronic Flight Bag (EFB) technology to deliver real-time flight data, documentation, and mission-critical applications to pilots and crew. These platforms have transformed flight operations—but behind every successful EFB program is a complex ecosystem of devices, support, and lifecycle management that must run flawlessly.

That’s why Jeppesen ForeFlight and Stratix have launched Manage My EFB—a comprehensive solution designed to simplify and optimize EFB programs for airlines of any size.

What is Manage My EFB?

Manage My EFB helps airlines deploy, manage, and optimize Electronic Flight Bag (EFB) programs. It combines Jeppesen ForeFlight’s EFB platform with Stratix’s managed mobility services, including lifecycle management, support, and analytics.

Why do airlines need a managed EFB solution?

Keeping large fleets of EFB devices updated, secure, and running properly is complex. A managed EFB solution helps airlines:

• Reduce operational complexity
• Improve device uptime and reliability
• Streamline support for flight crews
• Lower total cost of ownership

Without a managed approach, internal teams must handle procurement, repairs, logistics, and support across distributed operations, which can strain resources.

What challenges does Manage My EFB solve?

Manage My EFB addresses the most common operational challenges airlines face, including:

• Managing large fleets of mobile devices across global operations
• Keeping pilots and crew connected with minimal downtime
• Coordinating repairs, replacements, and spare pools
• Gaining visibility into device performance and costs

By consolidating these functions into a single solution, airlines can simplify operations and improve efficiency.

What services are included in Manage My EFB?

Manage My EFB provides end-to-end lifecycle support packages for EFB programs, including:

• Device procurement and provisioning
• Deployment and configuration
• Connectivity/data plans
• Branded deployment ordering portal
• 24/7 help desk support
• Repair and replacement services
• Secure decommissioning

These services ensure that airline EFB programs run continuously without disruption.

How does Manage My EFB improve EFB program visibility?

Manage My EFB includes access to Stratix’s itrac360 platform, which provides real-time visibility into the entire EFB device fleet.

With itrac360, airlines can:

• Track assets and device status
• Monitor performance and repair activity
• Analyze usage and costs
• Make more informed operational decisions

This level of insight helps reduce costs while keeping crews equipped and connected.

How does Manage My EFB support pilots and flight crews?

The solution is designed to ensure pilots and crews always have access to working, properly configured devices.

Key benefits include:

• 24/7 expert support from mobility specialists
• Next-day repair and replacement services
• Reliable access to EFB applications and data

This minimizes disruptions and allows crews to focus on safe and efficient operations.

How does Manage My EFB simplify procurement and management?

Manage My EFB includes intuitive, portal-based workflows that streamline ordering and lifecycle management.

Instead of manual or email-based processes, airlines can:

• Order and manage devices through a centralized portal
• Automate workflows for approvals and deployment
• Scale programs more quickly and efficiently

This improves speed, accuracy, and overall program control.

Who should use Manage My EFB?

Manage My EFB is designed for:

• Commercial airlines of all sizes
• Regional carriers expanding EFB programs
• Business jet companies managing large device fleets
• Aviation IT and operations teams seeking to reduce complexity

The solution scales to meet the needs of both growing and mature EFB programs.

How does Manage My EFB reduce costs for airlines?

Manage My EFB helps reduce total cost of ownership by:

• Minimizing device downtime
• Extending device lifecycle through proper management
• Optimizing repair and replacement processes
• Providing analytics to identify inefficiencies

By improving visibility and control, airlines can better manage budgets and avoid unnecessary expenses.

What makes Manage My EFB different from managing EFB in-house?

Managing an EFB program in-house requires significant resources, expertise, and infrastructure.

Manage My EFB offers a better approach by:

• Centralizing all services into one solution
• Leveraging specialized mobility expertise
• Providing continuous, global support
• Delivering proven processes and technology

This allows airline teams to focus on operations rather than device management.

How does Manage My EFB help airlines scale their operations?

Manage My EFB is built to grow with the airline, offering flexible service packages that support everything from small fleets to global deployments.

As needs evolve, airlines can:

• Add services without rebuilding infrastructure
• Expand device fleets with minimal disruption
• Maintain consistent service levels across regions

This scalability ensures long-term success as EFB programs expand.

What is the bottom line for airlines considering Manage My EFB?

Manage My EFB enables airlines to simplify EFB operations, improve reliability, and gain full visibility into their mobility environment—all while reducing complexity and cost.

By combining Jeppesen’s EFB platform with Stratix’s managed mobility services, airlines gain a solution purpose-built for the demands of modern aviation. Want to learn more about the Manage My EFB solution? Reach out today for a free consultation.