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Overview
One of America’s largest freight carriers has harnessed the power of mobile technology to maximize efficiency and performance across its nationwide fleet. With a strategic partnership between Stratix and Samsung, the company has successfully integrated mobile solutions that improve logistics, communications, ELD compliance, and driver satisfaction—proving that mobile technology is critical to successful supply chain operations.
Challenge
Managing a fleet that spans thousands of miles and drivers requires rugged, reliable, and scalable mobile technology. The freight carrier needed devices that could handle demanding logistics environments, support compliance protocols, optimize routes, and appeal to a new generation of tech-savvy drivers.
At the same time, the company faced logistical challenges of refreshing and deploying tens of thousands of devices on tight timelines.
Solution
Through a long-term partnership with Stratix, the freight carrier has completed multiple large-scale mobile deployments using Samsung’s rugged lineup of Android phones and tablets. These devices support everything from electronic logging and documentation to real-time communication and route optimization.
Stratix has successfully executed:
- Three phone refreshes
- Two tablet refreshes
- Each involving over 10,000 Samsung devices
Stratix’s scalable deployment capabilities, including flexible staffing and world-class facilities, ensured flawless execution of huge projects under tight deadlines. Devices were delivered to drivers out-of-the-box ready with a quality control accuracy rate of 99.87 percent thanks to our proprietary ProCheck configuration platform and stringent quality assessments.
Results
The deployment of Samsung’s rugged devices has enhanced operational efficiency and driver performance. Younger drivers especially appreciate the modern mobile experience, which supports retention in a competitive labor market.
“They grew up using mobile technology. They want that mobile technology in their hand—and Samsung delivers rich features that make them more efficient on the road,” explained Josh Dorgan, Director of Sales and Business Development at Samsung.
With Stratix as their trusted partner, the freight company continues to choose Samsung devices for their power and reliability, and Stratix for its end-to-end mobile lifecycle management. Thanks to the combined strength of Samsung hardware and Stratix services, it’s enhanced driver productivity, ensured compliance, and remained a recognized leader in the transportation industry.
“This customer continues to be a highly respected leader in their field. I’m proud to say Stratix played a key role in their success,” said Howard Fair, Stratix Senior National Account Manager.