Mobile Support you can rely on
Mobile Support - 83.4 NPS score
The Stratix mobile support center is integrated with our mobile logistics center – creating a seamless support experience to ensure your mobile workforce is always up and running.
solution design
integration & deployment
mobile support
lifecycle management
analytics
expense management
industrial design‘Always On’ Mobility Support for the Enterprise Mobile Workforce
At Stratix, our goal is to have every user in your workforce up and running every minute of every day.
Our managed mobility professionals have deep-domain knowledge of devices, operating systems, carrier networks and applications and know how your employees use mobile to get their jobs done – right down to the function.
- Customer focused agents are mobile certified to support your unique business environment
- 24 x 7 x 365 mobile operations support includes Tier1, 2, and 3 options
- Industry leading SLAs minimize downtime and average +85% first-call resolution
- Hardware and application support to troubleshoot device and software issues
- MDM Administration and application management support for hosting, security and application testing
Stratix Resources
Stratix’s Mobile Operations Center (MOC) is a top-rated mobile support center providing personalized service to your entire mobile workforce. We are the experts behind the mobile operations of some of the largest global businesses.