Mobile Support - 83.4 NPS score
Mobile Support you can rely on

Mission Critical Managed Mobile Support Across Each Line-of-Business

Mobile Support for Enterprise Managed Mobility Services – Assurance Delivered.

Organizations find it difficult to find the deep expertise needed to execute and support mobile deployments that incorporate different devices, carriers and applications. Stratix simplies all the intricacies of managed mobility. With our Mobile Support desk, you get the right service at the right time at the point of activity. We work directly with the line-of-business leaders to deliver the mobile support needed for enterprise-wide deployments.

The Stratix mobile support center is integrated with our mobile logistics center – creating a seamless support experience to ensure your mobile workforce is always up and running.

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Personalized Services ▸

‘Always On’ Mobility Support for the Enterprise Mobile Workforce

At Stratix, our goal is to have every user in your workforce up and running every minute of every day.

Our managed mobility professionals have deep-domain knowledge of devices, operating systems, carrier networks and applications and know how your employees use mobile to get their jobs done – right down to the function.

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  • Customer focused agents are mobile certified to support your unique business environment
  • 24 x 7 x 365 mobile operations support includes Tier1, 2, and 3 options
  • Industry leading SLAs minimize downtime and average +85% first-call resolution
  • Hardware and application support to troubleshoot device and software issues
  • MDM Administration and application management support for hosting, security and application testing

Stratix Resources

Stratix’s Mobile Operations Center (MOC) is a top-rated mobile support center providing personalized service to your entire mobile workforce. We are the experts behind the mobile operations of some of the largest global businesses.

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