International Grocery Retailer Archives - Stratix

Challenged to support complex mobile footprint across 2,000 retail locations 

The Challenge 

An international grocery retailer was implementing corporate-owned and Bring Your Own Device (BYOD) initiatives to rapidly expand mobile’s footprint across 2,000 retail locations. However, the complexity of its mobile environment, especially the Enterprise Mobility Management (EMM) platform, held challenges for the company’s U.S.-based IT team. In addition, as mobile scaled, support quickly became inadequate. As a result, the food retailer wanted to delegate responsibility for training, end-user support, management and depot services for its mobile users’ 10,000 devices.

The Ask 

They needed immediate support of their hybrid mobile environment. This retailer wanted to formulate a long-term strategy to drive mobile adoption across its global operation. The IT team required deeper knowledge of mobile application configuration and management.

Specifically, Stratix was asked to: 

The Solution  

Stratix took a holistic approach to resolving the international grocery retailer’s planning, deployment and support challenges.

Specifically, Stratix: 

The Result 

Stratix successfully built and activated a support infrastructure to manage the international grocer’s 10,000 mobile users in less than three weeks. The Stratix solution:

We use first and third party cookies to enhance your navigation of this website, to help us analyze how users use this website, and to assist in our marketing efforts when you request resources from our resource center. Our cookies collect some personal information about you and we may combine that with other information we collect from you. By clicking “Accept All Cookies” or continuing to use this website, you consent to our cookies. Please review our Privacy Notice for more information about how we use cookies.

Accept All Cookies