Stratix Overview
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Power your enterprise with custom mobile technology solutions that just work.
Without the stress.
For more than 40 years, Stratix has been focused with helping organizations thrive in a mobile-first world. We design, deploy, and manage comprehensive mobility programs that deliver nonstop mobility and exceptional end-user experiences for the world’s leading enterprise brands, major healthcare providers and leading education organizations.
What We Do
Here’s how we serve your organization across the full mobile lifecycle:
Professional Services We start by aligning mobile strategy to your unique workflows and business goals. Our experts design resilient onboarding, support, and repair programs that enable efficiency from day one. Whether deploying new fleets or modernizing existing systems, Stratix ensures every plan is tailored to maximize productivity and minimize risk.
Managed Lifecycle Services We simplify mobility at scale with logistics, inventory, and lifecycle management. Our itrac360 portal provides full visibility into every device across your organization. With next-day repair and spare pool management, your teams stay connected with zero disruption.
Technical Support Your workforce gets immediate help from mobile specialists, not generalists. Available 24x7x365, our support team resolves issues quickly across all channels—phone, chat, SMS, AI voice, and more—ensuring uptime and a seamless end-user experience.
Expense Management We simplify mobility at scale with logistics, inventory, and lifecycle management. Our itrac360 portal provides full visibility into every device across your organization. With next-day repair and spare pool management, your teams stay connected with zero disruption.
3M+
Devices deployed
70+
Net Promoter Score (top 1% globally)
Above
99.6%
accuracy in on-time order delivery & configuration.
>85%
First-call resolution
Some customers have saved
18%
switching to Stratix TEM
Why We're Different
At Stratix, we don’t just manage technology— we're committed to your success.
Customer Obsessed
Every service is designed around your users, ensuring mobility that empowers instead of frustrates.
Award-Winning Performance
Recognized by leading industry awards for excellence in mobility services, logistics, and customer satisfaction.
Mobile-First Expertise
From planning to deployment, support, and repair, Stratix specializes in mobility—no distractions, no compromises.
Unmatched Experience
40 years of large-scale enterprise mobility expertise, with proven best practices across industries.
Scale with Confidence
Whether 500 or 50,000 devices, we deliver the right technology to the right hands, on time, every time.
Our Partnerships Give Us Extra Strength
Stratix partners with over 100 leading companies, including top device and accessory OEMs, and software providers. We are an authorized repair partner for major brands, ensuring your technology investment is protected with certified service.
Because we are solution-agnostic, we design the right ecosystem for your business—from devices and accessories to applications and connectivity—so you can achieve your goals without compromise.
Our Strategic Certified Partners
What Our Customers Are Saying
Sonja Struna
Manager, Enterprise Messagingat Cleveland Clinic
Collaborating with Stratix on our expense management has led to the implementation of processes resulting in substantial savings and freeing up valuable resources needed to support the organization’s strategic initiatives. The team is very responsive, has demonstrated excellent collaboration, and has been a pleasure to work with!
Ron Freer
Manager Inflight Mobility and Strategyat Southwest Airlines
When it comes to ongoing support, Stratix is right on target.
The 24/7 Mobility Help Desk has been phenomenal for our flight attendants and
pilots. Our crew is getting first-call resolution, and the support team understands
the challenges that crew members are dealing with.
