Stratix is the leading mobile technology specialist in the U.S. for enterprises, education organizations, and healthcare providers. We use our over four decades of expertise and experience to deliver a level of service and quality that exceeds expectations and makes mobile solutions easy, convenient, and cost-effective for our customers.

Position Summary

Leads the daily operations within the Receiving Department to ensure accurate and timely receiving processes with maximum efficiency.  Provide coaching assistance to the receiving team members while maintaining all company policies and procedures.  Tracks KPI’s of team while identifying opportunities for improving them.

Functional Responsibilities

• Assists warehouse manager with development, implementation and maintenance of policies and procedures; ensures all established policies and procedures are followed by warehouse team
• Leads by example and trains, motivates, coaches, rewards, and disciplines crew being supervised
• Coordinates with the warehouse manager to manage personnel issues and requests
• Leads crew by example by unloading trucks and/or performing other duties as necessary
• Maintains a working knowledge of all warehouse operations
• Maintains safety programs and all required safety training for the crew
• Trained in all areas of warehouse operations and is a back-up to other warehouse roles when necessary
• Develops and oversees all KPI’s within the receiving area
• Research/identify root cause for all errors that affect receiving department and recommends/implements changes to ensure the errors do not continue
• Effectively plan daily receiving activities while being flexible to shifting priorities 
• Ensure daily requirements and established time sensitive receipts (SLA’s) are completed
• Ability to work and manage independently or in a team environment
• Excellent problem solving and decision-making skills
• Ability to work under pressure in a fast-paced environment
• Must have the ability to manage multiple tasks daily
• Awareness to recognize flaws in processes and adjust accordingly
• Able to stand in front of team and disseminate pertinent information
• Ability to communicate with all levels of leadership
• Understanding of role Receiving Department has for entire company
• Maintaining a “Tour Ready” clean and safe work area
• Other duties as assigned

Competencies

• Problem Solving
• Dealing with Ambiguity
• Priority Setting
• Time Management
• Conflict Management
• Drive for Results
• Data Collection
• Customer Focus
• Composure
• Proper sense of urgency

Qualifications

• Minimum 5 years related warehouse leadership experience or equivalent
• Knowledge of warehouse operations best practices
• Demonstrated proficiency in supervising and motivating subordinates
• Excellent written and oral communication skills
• Ability to perform the physical labor necessary
• Forklift certified or able to become forklift certified
• Strong knowledge in Microsoft Word, Power Point and Excel
• Prior experience in Oracle a plus, though not required
• Trained and/or overseen new staff members in a warehouse setting
• Performed quality audits
• Have conducted team meetings outlining imperative information to the department
• Must be able to devise own solutions to difficult issues that may arise
• Prior knowledge of bin location system
• Researched transaction history to solve issues and answer questions
• Experience leading a team of 10 or more employees