Overview
This federal regulatory oversight agency is responsible for promoting transparency, accountability, and operational integrity within its sector. The organization manages complex compliance and reporting requirements and plays a vital role in ensuring that the entities it oversees meet established standards. Its mission is essential to maintaining trust and confidence across the broader ecosystem it supports.
The Challenge
As this federal regulatory oversight agency’s wireless needs grew, so did the complexity of managing what it spent with carriers. Monthly costs were escalating, and the team struggled to pinpoint the causes of volatility and overspending. Managing wireless services internally had become unsustainable, with limited visibility into usage and plan effectiveness.
The Stratix Solution
Stratix stepped in with Telecom Expense Management (TEM) services in August 2024, delivering:
- Rate Plan Optimization: Stratix moved devices to pooled plans, reducing overage and waste. Previously, they purchased over 40% more data than needed each month. Stratix now keeps the data buffer between 10-20%, eliminating overage fees.
- Feature Rationalization: Unnecessary international plans and premium add-ons were removed, cutting hidden costs.
- Carrier Change Management: Stratix handled all plan adjustments directly with the carrier, streamlining operations.
- Monthly Reviews: Regular cadence meetings with the agency to review findings and strategize additional savings opportunities.
The Result
During the initial assessment, Stratix identified an international feature plan that was charging the agency $2,000 – $6,000 per month. Stratix worked with the carrier to remove it and discovered a backdated $65,000 credit owed to the agency—after finding that the plan should have been removed in March 2023.
After the first year with Stratix TEM services, the agency saved over $134,000 annually through proactive wireless expense management—without sacrificing service quality. This accounted for a 16% reduction in annual spend. The savings identified through Stratix’s TEM service are enabling the agency to reinvest in strategic initiatives that drive their core mission forward.
Ready to transform your wireless expense management? Stratix delivers the expertise, transparency, and results that organizations like this federal regulatory oversight agency rely on. Reach out today for a consultation.