As retailers work to meet higher customer expectations and create seamless experiences between digital and brick-and-mortar, one of the fastest-growing trends Stratix sees in mobility deployments is the rapid evolution of traditional point-of-sale (POS) systems. The traditional POS model, which typically includes large, generally immobile POS terminals, is being disrupted by mobile lightweight hardware at a breakneck pace.
What are the Advantages of a Mobile Point of Sale System?
There are several advantages that mobile POS systems bring to businesses that benefit not only a company’s bottom line, but employees and customers alike.
Financially, mobile POS systems have proven to come in at a less expensive price point and have a lower cost maintenance lifecycle than traditional, proprietary POS systems. Application-driven mobile POS systems give businesses the flexibility to choose the hardware and accessories that fit their unique business needs and budget. Additionally, the smaller footprint of mobile POS systems allows businesses to maximize valuable counter space, which is extremely important when space is at a premium.
Employees benefit from mobile POS solutions through increased ease of use, a greater ability to freely interact with customers, and access to the latest product information anywhere, at any time.
Consumers around the globe have embraced and continue to move the needle forward in the rapid adoption of mobile technology. As mobile technology continues to entrench itself into human culture, a large majority of people have begun to trust and become familiar with interacting with both mobile devices and applications.
Over time, people have come to expect and appreciate the self-service, familiarity, and efficiency mobile POS brings to the traditional brick-and-mortar shopping or dining experience. Ultimately, these benefits have culminated to prove the competitive advantage that mobility brings to point-of-sale in traditional brick-and-mortar establishments.
Challenges of Deploying and Supporting Mobile POS
Now, you might be saying to yourself, “Wow! A mobile POS solution is just what my business needs to become leaner, more profitable, and easier to do business with, but where do I begin?”
It can be challenging for internal IT teams that may not be familiar with mobile devices or operating systems—or know how to keep them secure, updated, and running smoothly.
Stratix can help. Check out our Masterclass Series to quickly learn the fundamentals of designing, deploying, and supporting mobile solutions for your business.