SmartMobile Services
for Apple in Retail
Redefining Mobile Solutions for Retail
Create a superior in-store customer experience fueled by end-to-end lifecycle management and best-in-class support of iOS, iPadOS and macOS devices.
Get StartedUnlocking the Power of Apple Hardware and Services for Retail
The Apple ecosystem of mobile products and related services is transforming the digital experience for retailers and their customers. Truly tapping into its power, however, requires a managed mobility partner with proven expertise for enterprise deployments, lifecycle management and relationships with relevant vendors to create end-to-end solutions that are perfectly tailored to your in-store associates’ needs. Bringing this together in a single solution that empowers your store associates to deliver the best customer experience possible is crucial to thriving in today’s hyper-competitive landscape.
SmartMobile Services for Apple
Our SmartMobile programs source Apple devices — Mac, iPhone, iPad and more — that help your associates optimize the customer experience, thereby protecting your brand at every location. We back the devices with lifecycle management support and financing through Apple Financial Services. Behind it all is best-in-class Day-2 support for associates. Our certified agents offer 24x7x365 remote, enterprise-level iOS and macOS support with AppleCare OS support integration, to keep your associates productive.
Retail Mobility Key Features
Mobility Point of Sale (mPOS) Solutions
We support traditional and hybrid mPOS providers and integrate Apple devices with all the components you need, including payment SLEDs, scanners and printers.
Mobile Device as a Service (DaaS)
Hardware, software, and related services are rolled into a convenient monthly per-device price via Apple Financial Services for easy monthly payments and updated devices, eliminating costly capital expenses.
Multichannel/Omnichannel Program Support
Stratix sources Apple devices — Mac, iPhone, iPad and more — backed with robust lifecycle management support to help your associates optimize the customer experience, protecting your brand at every location.
Premium Partnerships
Stratix works closely with Apple and its Mobility Partner Program Partners (MPP) such as Jamf, Scandit and Bigtincan to deploy successful solutions to digitally transform your retail operations.
Asset Management
Our itrac360 portal provides a comprehensive view of all corporate mobile assets, from procurement, provisioning and activation through repair, support, expense management and decommissioning.
Mobile Help Desk
Our Apple-certified agents offer 24x7x365 remote, enterprise-level iOS, iPadOS and macOS support with AppleCare OS Support integration, to keep your associates productive and selling.
Case Study
Global Retailer Improves the Customer Experience with Mobile
This leading apparel retailer needed help to create a coherent omnichannel mobile program that would offer Line Busting, Mobile Point of Sale and more for a modern, efficient customer experience.
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