The Stratix Product Manager, Mobile Services manages the entire mobile service product portfolio from strategic client consulting engagements to profitable and valued client delivery services.
To win in today’s competitive field service environment, field organizations need to service their customers more quickly, increase customer satisfaction and be prepared to adapt to market changes.
Tom Farmakis of DGS explains how Stratix Mobile Lifecycle Management services helped right-size operations for Smart Track, an initiative to automate the ground support and passenger handling services DGS provides to nearly every major airline.