Inspection Repair
Dispatching the right personnel, with the right skills, the right tools and the right parts is essential to your long-term business success. A Stratix workforce management solution ensures that your field technicians have relevant information exactly where and when it's needed.
From dispatch to route planning, your job prioritization and technical support needs to be synchronized to ensure service completion the first time - on time. Real time information from routing software and mobile service dispatch technologies provides field technicians with accurate customer information right at the point of the service call. These work order management solutions revolutionize your ability to meet and exceed customer SLAs.
On-site access to customer history, repairs and inspections allows for better decision making. You can't compete if your technicians know less than the customers they are servicing. Real time data gives them the ability to make informed repairs and provide accurate data back to management.
To learn how Stratix can mobilize your field service workforce, contact us.