Field Service

Empower associates to make the difference

With extensive understanding of the challenges involved in delivering effective post-sale service, Stratix helps companies improve customer satisfaction and reduce costs. Powerful mobile field service software allows field technicians to more effectively upsell complementary services that generate revenue at the point of activity. Coupling on-site sales with real-time updates, field service companies can redirect their mobile workforce to improve workflow, meet appointment commitments and increase overall customer satisfaction.

Redefine field service to your customers

The Stratix mobile field service solution will lower your operational costs, improve workflow and increase productivity by eliminating daily calls, paper-based invoicing and untimely dispatch.

• Faster response times
• Smaller arrival time windows
• Improved inventory management
• Fast, accurate invoicing
• Route optimization

Until recently, field operations typically had to rely on manual, paper-based processes. But today’s affordable mobile field service solutions are changing the way companies operate. So if you are in the business of delivering, installing, maintaining, inspecting, or repairing, it’s time to benefit from the seamless flow of mobile information. Providing field personnel the power to make decisions on-site and complete their jobs during the first service call has become the standard.

Understand your customers

On-time service, with the right parts, at the right location is an opportunity to create a loyal customer. Stratix mobile field service solutions deliver the critical information you need at the point of activity. Field service technicians equipped with real-time information on buyer purchases, product recalls, parts availability and service history drive greater efficiencies and increased bottom-line results.

Learn how mobility solutions can drive results in your mobile workforce.